TERMS & CONDITIONS
1. BOOKING FEE
To secure the Photographer/Videographer for your wedding date, a non-refundable and non-transferable booking fee is required. This reserves the time and services and will be deducted from the total balance.
When paying, please use the reference: [Surname & Wedding Date]
2. PAYMENT TERMS
The remaining balance is due no later than the 1st of the month before the wedding month (e.g. for a wedding on 30th July, payment is due by 1st June).
Payments may be made via bank transfer to Benji North Photography (details provided upon booking). Dates are not fully secured until the booking fee is received.
Instalments:
You may pay in up to 12 monthly instalments over no more than 12 months, in line with FCA guidelines. The final instalment must be received by the deadline above.
Failure to pay on time may result in cancellation of services or withdrawal on the day.
3. ADDITIONAL COVERAGE
Any time beyond the agreed coverage will be charged at £200 per hour, payable within 14 days after the wedding. Coverage typically begins 1.5 hours before the ceremony, unless otherwise agreed.
4. CANCELLATION BY THE CLIENT
The booking fee is non-refundable under any circumstance.
If cancellation occurs after the full balance has been paid, no refund will be given unless the Photographer/Videographer secures another booking for the same date, in which case a refund minus the booking fee may be offered at their discretion.
If cancellation occurs less than 60 days before the wedding, the Client agrees to pay 75% of the total contract value as compensation.
5. CANCELLATION BY THE PHOTOGRAPHER/VIDEOGRAPHER
In the unlikely event of cancellation due to serious illness, injury, or other unforeseen events beyond control, liability is limited to a full refund of all monies paid.
Every effort will be made to find a replacement photographer/videographer of similar style. If a replacement is found and accepted by the Client, no refund will be issued. The Client retains the right to choose between a full refund or accepting the replacement.
The maximum liability in any case is limited to the value of the contract. The Photographer/Videographer is not responsible for indirect or consequential losses.
6. WEDDINGS ABROAD
For destination weddings:
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The Photographer/Videographer will travel 48 hours prior to the wedding date to mitigate travel delays.
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Travel expenses including economy flights, 3 nights' accommodation, and 3 days of car hire will be added to the invoice.
The Photographer/Videographer is not liable for missed coverage due to flight or travel disruptions.
7. COPYRIGHT & USAGE
All images/videos remain the property of Benji North Photography under the Copyright, Designs & Patents Act 1988.
The Photographer/Videographer may use images/videos for promotional purposes (website, social media, portfolio, competitions, etc.) but will never use them in a way that is derogatory or harmful to the Client.
The Client must not alter, edit, crop, apply filters to, or otherwise modify the images/videos, whether manually or using artificial intelligence (AI) tools or apps. Sharing is permitted with proper credit. Credit to Benji North Photography may only be given for images/videos in their original, unaltered form. Altered images/videos must not be credited to or associated with Benji North Photography.
The Photographer/Videographer asserts the moral right to be identified as the author of the work and the right to object to derogatory treatment of the work, under sections 77 and 80 of the Copyright, Designs & Patents Act 1988.
8. DELIVERY & FILES
High-resolution files will be delivered via an online gallery for personal use only.
The Client is granted the right to print and share (with credit).
Images/videos will be available in the gallery for 6 months. After that, storage is not guaranteed, so clients are strongly advised to download and back up their files.
9. EXCLUSIVITY
Benji North Photography must be the sole professional photographer/videographer hired for the wedding day.
Guests are welcome to take their own photos/videos, but may be asked to pause if their actions interfere with official coverage (e.g. flashes, blocking, distractions).
10. ARTISTIC LICENCE
The Photographer/Videographer retains full creative control over style, locations, groupings, and editing. This ensures the final product reflects the unique visual identity of Benji North Photography.
Final editing choices, shot selection, and delivery time are at the sole discretion of the Photographer/Videographer.
11. RETOUCHING & EDITING
Standard editing (e.g. colour correction, lighting adjustments, light retouching) is included.
Additional editing (removal/addition of objects, extensive touch-ups, etc.) will incur a retouching fee, quoted based on the complexity involved.
Selective colour effects, appearance modifications, or fabricated edits, including AI-generated or AI-altered edits, are not available.
Requests for black-and-white conversions or cropping may incur a small editing fee, depending on volume.
12. ARTIFICIAL INTELLIGENCE (AI)
a) Client use of AI. The Client must not upload, input or submit the images/videos to any AI tool, app or platform for the purpose of altering them or creating new content from them. This includes, but is not limited to: generative fill or object removal; altering faces, bodies or expressions; face swapping; adding or removing people; extending or "uncropping" images; animating still images; style transfers or AI-generated artwork or portraits; and replicating any person's voice or likeness from video footage.
b) AI training. The Client must not use the images/videos, or allow them to be used, to train, fine-tune or develop any AI model.
c) Enlargements and printing. If the Client wishes to print at a size larger than the delivered files allow, they should contact the Photographer/Videographer, who will supply a suitable file or advise on the best option. AI upscaling tools must not be used.
d) The Photographer/Videographer's use of AI tools. AI-assisted software may be used as part of the standard editing workflow, for example in culling, colour and exposure correction, noise reduction and masking. These tools support editing decisions made by the Photographer/Videographer; they do not replace them. Most of these features run locally on the Photographer/Videographer's own equipment. Some, such as tools used to remove distracting objects, process images on the software provider's servers, handled in line with UK GDPR (see Privacy Policy).
e) No fabricated content. The Photographer/Videographer will not use generative AI to add people or to alter or invent expressions or moments, either in delivered images/videos or in promotional material. Every image reflects what happened on the day.
f) Third-party use. The Photographer/Videographer will not sell, license or submit the Client's images/videos to any third party for AI training. The Client acknowledges that social media platforms where images may be shared for promotional purposes (see Clause 7) operate under their own terms, which may include AI-related uses, and that the Photographer/Videographer has no control over those terms.
g) Breach. If the Client breaches this clause, the Photographer/Videographer may request the removal of any altered content and reserves all rights under the Copyright, Designs & Patents Act 1988.
13. REQUESTED SHOTS
The Photographer/Videographer will do their best to honour any requests made by the Client but cannot guarantee specific shots, moments, or guest coverage.
No liability is accepted for missed moments due to restrictions from venues, time constraints, weather, or subject availability.
To maintain a natural, documentary style, the Photographer/Videographer does not promise to photograph every guest or detail.
14. IMAGE/VIDEO DELIVERY
The Photographer/Videographer will deliver a minimum of 50 images per hour of coverage.
Final delivery is typically within 6-8 weeks post-wedding but may take longer during peak season (April–September).
Delivery is via a secure online gallery with downloadable files.
15. FILM PHOTOGRAPHY (If Included)
Where film photography is included as part of the Client’s package or purchased as an add-on, the following terms apply:
a) Film images are captured on 35mm analogue cameras and subsequently processed and scanned by a professional third-party laboratory. The Client will receive high-resolution digital scans of any successfully developed negatives via the same online gallery as the digital photographs. Physical negatives are not included unless specifically requested in writing, in which case postage and handling costs will apply.
b) Due to the inherent nature of film photography, the Photographer cannot guarantee the quantity, consistency, or condition of film images. Factors including (but not limited to) mechanical malfunction, chemical defects, or laboratory processing errors may result in partial loss, damage, or blank rolls.
c) In the event of loss or damage to film images, the Photographer’s liability is strictly limited to the value of the film add-on paid by the Client. No further compensation shall be due, as film coverage is considered a creative supplement to the primary digital service.
d) The Client acknowledges that film output may exhibit variations in colour, grain, exposure, and light leaks as an intentional aesthetic characteristic of the medium. These attributes do not constitute faults or grounds for complaint.
16. HIGHLIGHT VIDEOS (If Included)
Highlight films are typically 4+ minutes long, set to licensed music. They do not include full audio recordings of speeches, vows, or the ceremony.
If full coverage of speeches or ceremony is required, this must be arranged in advance as an optional extra.
17. ALBUMS (If Purchased)
Clients have 1 year from the date of the wedding (or from date of purchase) to:
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Choose images/videos for inclusion
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Approve the final design
Delays beyond this may incur additional charges in line with supplier price changes or inflation.
18. MODEL RELEASE
The Client grants the Photographer/Videographer the irrevocable right to use and publish images/videos in which they appear for promotional and editorial purposes.
Images will never be used in a defamatory or damaging way.
19. FORCE MAJEURE
The Photographer/Videographer is not liable for delays or failure to perform caused by events beyond their reasonable control, including but not limited to fire, flood, travel bans, strikes, or natural disasters.
20. AGREEMENT & SIGNATURE
By paying the non-refundable booking fee and completing the booking form, the Client acknowledges they have read and agree to these Terms and Conditions in full.